Train Status

【運行情報】品川駅での人身事故の影響で品川駅〜羽田空港第1・第2ターミナル駅間の上下線、横浜駅〜堀ノ内駅間の下り線の一部電車に遅れ。次の路線にて振替輸送実施中です・・・JR線、東急線、相鉄線、横浜市営地下鉄線、りんかい線、東京モノレール、都営地下鉄線浅草線、横浜シーサイドライン。●なおPASMOなどのIC乗車券チャージ残額で乗車された場合は、振替輸送の対象となりませんのでご注意ください。詳しくは駅係員にお尋ねください。

Keikyu Tourist Information Center

Keikyu provides information to allow international visitors to Japan to travel in comfort and with peace of mind. Feel free to ask for travel information, tourist information, or other information.
We also provide a convenient luggage shipping service.

Keikyu Tourist Information Center (Haneda Airport Terminal 3)

Location Haneda Airport Terminal 3 2nd Floor Arrival Lobby Next to the ticket gates
Hours 8:00~22:00(365 days a year)
Languages Japanese, English, Chinese, Korean
  1. *1staff who speaks Hindi is also available

Keikyu Tourist Information Center (Shinagawa)

* For the time being, there will be changes such as suspension of all services except transportation and tourist information services.

Location Outside the Takanawa ticket gate at Shinagawa station
Hours 8:30-20:00 (365 days a year)
Languages Japanese, English
  • *Some staff can also speak Chinese and Korean

Service Details

The following service details are available in multiple languages.

1. Passenger ticket purchases The center sells special deal tickets, PASMO, and other passenger tickets.
2. Provision of travel and tourist information The center provides information on airport access, as well as travel and tourist information for mainly the Tokyo Metropolitan Area.
3. Accommodation and tourism facility reservations, etc.

Accommodation reservations and ticket sales for Japanese style ryokan inns and hotels throughout Japan, and arrangements and ticket sales for tourism facilities.

  • *Excluding package products.