Train Status


A new comprehensive tourist information center


On April 25, 2018 (Wed.), Keikyu Corporation (Hereinafter "Keikyu"), which provides access from Haneda Airport to the Tokyo and Yokohama areas, newly opened the Keikyu Tourist Information Center Shinagawa Station (Hereinafter "Keikyu TIC Shinagawa Station") next to the Takanawa exit ticket gate of Shinagawa Station on the Keikyu Line.
The Keikyu TIC Shinagawa Station provides travel and tourist information, sales of PASMO and passenger tickets, luggage shipping services, and also features a "Tickets Today" ticket sales service booth.
In addition, there is also a Travelex foreign currency exchange shop inside the Keikyu TIC Shinagawa Station, and a Seven Bank ATM with menus available in 12 languages has been newly installed at the station's Takanawa exit, all aimed at increasing convenience for international visitors using Shinagawa Station.
See attachment for details.

Keikyu TIC Shinagawa Station exterior
Tickets Today ticket sales machine

Keikyu Tourist Information Center (Keikyu Electric Railway multilingual websites)


1. Keikyu Tourist Information Center Shinagawa Station

(1) Name Keikyu Tourist Information Center Shinagawa Station
Abbreviated Name:
Keikyu TIC Shinagawa Station
(2) Location

Next to the Shinagawa Station Takanawa Ticket Gate

  • *Can be accessed from both inside and outside the ticket gate.
(3) Hours 8:30-21:30 (365 days a year)
(4) Staff 2 concierge staff on duty at all times
(5) Service Languages

2 languages (Japanese and English)

  • *Some staff can also speak Chinese and Korean
(6) Services Provision of travel and tourist information focusing on the Tokyo metropolitan area, sales of PASMO and passenger tickets for international visitors to Japan, luggage shipping services (*1), ticket sales (*2), foreign currency exchange (*3), etc.
  1. *1Luggage shipping (Hands-Free Travel Service)

    Same-day shipping of suitcases and other luggage.
    Hours: 8:30 to 10:30

    • *Shipping areas: Kanto area (Ibaraki Prefecture, Tochigi Prefecture, Gunma Prefecture, Saitama Prefecture, Chiba Prefecture, Kanagawa Prefecture, Tokyo, and Yamanashi Prefecture)
    • *Hours are subject to change without notice.
  2. *2Ticket sales

    Features a LONGRUN PLANNING Corporation "Tickets Today" machine which sells same day and advance tickets for approximately 50 performances every day, with a focus on traditional arts and anime, to allow users to easily enjoy Japanese culture and arts.
    Sales hours: 10:00 to 20:00

    • *Credit card purchases only.


  3. *3Foreign currency exchange

    The "Travelex Keikyu Shinagawa Shop" foreign currency exchange shop is located inside the TIC.
    Hours: Weekdays 8:30 to 20:00 / Weekends and holidays 8:30 to 18:00


2. Seven Bank ATM location

(1) Location Next to the Shinagawa Station Takanawa automatic ticketing machines
(2) Hours 5:00 to 24:00 (365 days a year)
(3) Service Languages

12 languages

(4) No. of machines 1 machine

3. MAP